Privacy Policy

Introduction
Welcome to El-Cura Global Healthcare (“we”, “us”, “our”). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy describes how we collect, use, store, and disclose your information when you use our website or services accessible via our website (the “Service”).

By using our website or otherwise providing your information to us, you agree to the practices described in this Privacy Policy.

Scope of This Policy
This policy applies to:

    • Personal data collected via our website (including via forms, contact requests, newsletter sign-ups, etc.).
    • Data provided by clients, patients, prospective clients, vendors, or business partners.
    • Data collected automatically when you visit our site (e.g. via cookies, analytics).

Information We Collect
We may collect and process the following categories of personal data:

  • Contact information — such as name, email address, phone number, postal address.
  • Professional / business information — when relevant (e.g. company name, organization, role, medical institution, etc.).
  • Usage Data & Technical Data — such as IP address, browser type, device type, pages visited, time of visit, and other analytics data.
  • Communications data — when you contact us via forms, email, phone, or otherwise.

We collect data in several ways: when you fill out a contact or inquiry form, sign up for newsletters, register for services, or simply browse our website (automated collection).

How We Use Your Data
We may use the information we collect for the following purposes:

  • To respond to inquiry forms, service requests, or communications from you.
  • To provide, manage, and deliver our healthcare-related services.
  • To maintain business relationships, including with clients, patients, vendors, partners.
  • For billing, invoicing, order processing, where applicable.
  • To send you updates, newsletters, or marketing communications (only if you have given consent).
  • To improve our website, analyze usage, monitor performance, and for security / analytics purposes.
  • To comply with legal or regulatory obligations when required.

We only collect the minimum data necessary to fulfil each purpose.

Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (such as web beacons, log files) to collect Usage Data automatically. This helps us improve the performance and usability of our website.

You may control or disable cookies through your browser settings. However, disabling cookies may limit certain functionalities of our website.

Data Storage, Security & Retention
We are committed to protecting your personal data. We implement reasonable administrative, technical, and organizational safeguards to prevent unauthorized access, disclosure, alteration or destruction of data.

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law or legitimate business needs. Where data is no longer needed, we will securely delete or anonymize it.

Disclosure of Your Data / Sharing with Third Parties
We do not sell your personal data. However, we may share your information in the following situations:

  • With third-party service providers, contractors or partners who assist us in providing services (e.g. payment processors, hosting providers), under confidentiality obligations.
  • If required by law, court order or governmental authority.
  • In connection with a business transfer, merger, sale, or acquisition — but only under confidentiality and subject to data protection obligations.

If you’re using our services from outside India, by using the Service you consent to potential data transfers across borders (subject to legal compliance).

Your Rights
Depending on applicable law, you may have certain rights regarding your personal data, including to:

  • Access the personal data we hold about you.
  • Request correction or update of inaccurate or incomplete data.
  • Request deletion or anonymization of your data, subject to applicable terms.
  • Object to or restrict processing of your data (where lawful basis permits).
  • Withdraw consent for processing (where consent was the basis).
  • Receive data in a structured, machine-readable format (data portability), where applicable.

To exercise any of these rights, please contact us using the contact information provided below.

Links to Other Websites
Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices or content of those third-party sites. We recommend you review their privacy policies when interacting with any such linked websites.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. We encourage you to periodically review this page for any changes. Continued use of our website/ services after changes constitutes your acceptance of those changes.

Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

El-Cura Global Healthcare
Email: info@elcurahealthcare.com
Address: 121,2nd Floor, Scindia House, Janpath, Connaught Place, New Delhi – 110001

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